Daily work, kept in view

Resident requests.
Clearly tracked.

See the issue, add an update and record the fix. Keep residents informed while your team’s notes stay private.

Explore the 14-day trial See how it works

Follow a request

Interactive example · Juniper Stays

J.Juniper Stays/Daily work / KoramangalaInteractive exampleND

Requests / KoramangalaIllustrative preview

REQUEST #104 · ARJUN RAO · 204 / B

Bathroom tap leaking

Arjun reported a leakThe bathroom tap keeps dripping.

Nandita added an updateWe’re arranging a repair and will keep you posted.

Resident-facing timeline. Private team notes are kept separately.

TEAM NOTE · NOT SHARED WITH RESIDENTS

Check the replacement washer before the repair visit.

How it helps

The request keeps its history.

Explore Open, In progress and Closed. Owners close with a reason. A resident can reopen the same request if the problem needs another look.

Reported

Keep the problem and its details.

In progress

Add updates the resident can follow.

Closed

Record the fix. Reopen if needed.

The problem and its history

Capture a category, description and optional photos. Record phone complaints and link reports about the same shared issue.

Choose who sees the update

Resident-facing replies stay separate from internal notes. Linked reports do not expose another resident’s private information.

Plan maintenance

Set one-time, weekly or monthly reminders. They remain part of core operations even when the optional Finance tracker is off.

The next part of the job

Send the right update to the right people.

Choose residents across your assigned properties, one property or selected people. Review the message, audience count, date and time zone before sending or scheduling. Published announcements remain readable in-app; device settings can affect push delivery.

Announcement previewIllustrative preview

Koramangala34 current residents

Water filter servicing

We’re servicing the water filter tomorrow between 10 and 11 AM. Please keep a little drinking water aside.

Audience: Current residents at this property
Delivery: Readable in-app announcement
Push: Subject to device permission

A message preview only. Nothing is sent.

BEFORE SENDING

Know who will see it.

Property: Koramangala
Audience: 34 current residents
Message: Water filter servicing
Time zone: Asia / Kolkata

Review the message, people and timing. A property update never adds a charge to someone’s rent.

Preview only · Nothing sent

A few useful details

Questions, answered.

Does an announcement create a charge?

No. A message does not change rent, fines or any other balance. Financial changes use their own reviewed settings and records.

Does every maintenance reminder notify residents?

No. An internal reminder can stay with the team. A resident announcement is a separate choice.

Are worker accounts included?

No. Managers work within their assigned properties and permissions. Mentioning a plumber or cook in a note does not create a worker portal.

Keep exploring

See how the rest fits.

See the resident sideRequests and announcements in their space.Keep the property in contextThe right work for the right team.

These interactive examples use fictional Juniper Stays records. This is a product preview: it does not create accounts, move money or send messages.

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